Privacy Policy

This Privacy Policy governs the manner in which Clustrhub Computing IndiaPrivate Limited (for short ‘We’ or ‘Our’ or ‘us’) collects, uses, maintains and discloses including your Personal Information. This privacy policy applies to this mobile Application (Mobile App) and all products and services offered by us through this Mobile App.

When registering or accessing our Mobile App or doing any transaction from Mobile App, you/user may be asked to enter various information related with user including without limitation your name, e-mail address, mailing address, phone/mobile number, credit/debit card information, Bank details (for short ‘Personal Information’). You may, however, visit our Mobile App anonymously to the extent possible.

Collection of Personal Information: We may collect Personal Information from Users in a variety of ways, including, but not limited to, when Users visit/access our Mobile App, register on the Mobile App, and in connection with other activities, services, features or resources that we make available on our Mobile App. Users may be asked for, as appropriate, name, email address, mobile number and other information for registration on the Mobile App. We will collect Personal Information from Users only if they voluntarily submit such information to us. Users can always refuse to supply/give Personal Information; however in that situation he/she/it may prevent them from engaging fully the Mobile App related activities.

Non-personal Information: We may collect non-personal information about Users whenever they interact with our Mobile App. Non-personal identification information may include the technical information about Users such as means of connection to our Mobile App, operating system and the Internet service providers' utilized and other similar information (for short ‘Non Personal information’).

How we use collected information: We collect and use Personal Information and Non Personal for the following purposes:

  • To improve our Mobile App. We continually strive to improve our Mobile App offerings based on the information and feedback we receive from you.
  • To process any transaction/s through or on this Mobile App. We do not share this information with outside parties except to the extent necessary to provide the services to user.
  • To send periodic emails. The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. How we protect your information: We are committed to ensuring that your Sensitive Personal Information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect. We adopt appropriate data collection, storage and processing practices and security measures to protect your Personal Information against unauthorized access, alteration, disclosure or destruction of your username, password, transaction information and data stored on our application. Personal Information exchange between the Mobile App and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Sharing your personal information: We do not sell, trade, or rent your Personal Information and Non personal Information to others. We may share generic aggregated demographic information not linked to any Personal Information regarding visitors and Users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may require to share the Personal Information and Non Personal Information with government authorities and agencies for the purposes of verification of identity or for prevention, detection, investigation including cyber incidents, prosecution and punishment of offences. You agree and consent us to disclose your Personal Information and Non Personal Information, if so required under the applicable law(s) and request/s from government authorities.

Third party mobile application/websites: Users may find advertising, links to other websites or other content on our Mobile App that connects to the mobile applications/websites of advertiser, our partners, suppliers, sponsors, licensors and other third parties. We do not control the content or links that appear on these applications/websites and are not responsible for the practices employed by mobile application/websites linked to or from our Application. In addition, these applications/ websites or services, including their content and links, may be constantly changing. These applications/websites may have their own privacy policies and customer service policies. Browsing and interaction on any other mobile application/websites, including mobile application which have a link to our application, is subject to that mobile application's/websites’ own terms and policies. You should exercise caution and look at the privacy statement applicable to those mobile applications/internet websites in question.

Changes to this privacy policy: We have discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Mobile App and revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are collecting, storing and using Personal Information and Non Personal Information that we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms: By installing and/or using this Mobile App, you accept this policy. If you do not agree to this policy, please do not install and use our Mobile App. Your use of the Mobile App following the posting of changes/modifications to this policy will be deemed your acceptance of those changes/modifications.

Contacting us: If you have any questions /grievance about this Privacy Policy, the practices of this Mobile App, or your dealings with this Mobile App, please contact our Grievance officer at info@clustrhub.com.